Apps are supposed to prompt you when they want to access protected private information, such as your photos or contacts. You might see prompt messages when an app wants to access this data. Go through the categories here to see which installed apps are capable of accessing which types of content. The developer has to declare that capability in the app and release an update. However, you can always export a photo from your library and save it in an unprotected folder, like your Documents or Desktop folders, and then open it in another application.
First, click the lock icon and type your password. You have to go to this pane and add them to the list manually if they need this access. For example, you might need to come here and give system tools access to your application data if they need to work with these protected folders. In other cases, macOS Mojave will just not let the app see the data.
For example, you may try opening a protected folder only to see its contents as blank and empty. If you need to access a file in a protected location, copy it to a not-protected location. If you want to access a photo in your photos library, export a copy of the photo to your Documents or Desktop. This is likely an issue the app developer needs to fix.
Fix problems opening Norton for Mac
Problems should become less common as developers update their apps for Mojave. Comments 0. The Best Tech Newsletter Anywhere.
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Fix problems opening Norton for Mac
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System Preferences not opening properly
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